Return & Exchange Policy
At Four Tick, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we're here to help.
Eligibility
Returns or exchanges are accepted only if:
- The product is damaged upon delivery.
- The wrong product was delivered.
- The product has a manufacturing defect.
Claim Period
- Claims must be submitted within 24 hours of receiving the parcel.
- Customers must provide clear photos or videos as proof when submitting a claim.
Non-Returnable Items
We do not accept returns or exchanges for:
- Change of mind.
- Incorrect orders placed by customers.
- Products damaged due to misuse, negligence, or improper handling.
Exchange Process
- Once your exchange request is approved, the replacement product will be shipped as soon as possible.
- Exchange requests are subject to product availability. If the same item is unavailable, we may offer an alternative product or a refund.
Refund Policy
- Refunds are only issued if a replacement product is unavailable.
- Approved refunds may take 5–10 business days to be processed, depending on the payment method.
Contact Us
If you have any questions regarding returns or exchanges, please contact us:
Brand: Four Tick
Email: fourtick40@gmail.com
WhatsApp: +92 311 3339059